customer service

6 Effective Ways to Make Customers Go After You

You understand that content is key to establishing a strong presence on the Internet, building your brand, and boosting your business through online marketing. But placing your content out there is not enough. You have to provide VALUE to your customers if you want them to eventually pursue you instead of the other way around. Before you can give value, though, you need to learn how to develop your customers' trust in you. You must come up with ways to educate your target audience so that they will feel cared for and will come to see you as trustworthy and credible. It's difficult to keep running after potential customers in order to make some profit from your business. How would you like for them to seek you out? According to many expert online marketers, here are the 6 effective ways in which you can actually make them go after you: Blog, Share,

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Spirit Airlines – Good or Bad?

I fly a lot for work, in fact, I fly multiple times per month, and I tend to fly with very short notice, which for the airline industry makes me a very profitable customer. I buy wine, and I always pay for the Internet. I have flown over a million miles and I have watched air travel degrade in many ways over the past few years, while seeing a lot improve. I decided to try out spirit. I was very impressed by their model of paying for what you use. Their ticket prices are very fair, and they do a great job of telling you exactly what will happen to you if you don't follow their rules. My first flight went great. In fact, it went so well that I was considering moving all of my air travel to them. I pack light, so I am their ideal passenger. I also

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A Lesson In Customer Service

I just had to sit down and write about this. I had experienced the worst treatment I have ever received as a customer, and of all places it happened at a company that I honestly feel provides some of the best customer service in their industry. This event is so unbelievable, that I still cannot get over it. So, this being said, I may as well use this incident as an example so hopefully someone could learn something from it. I needed two documents notarized. I went to the Chase Bank located on the corner of University and Oakland Park in Sunrise, FL. I was actually in a very good mood, so I was extra nice. In typical Chase fashion, the employees were very professional, nice, and even went out of their way to apologize for the wait (which was about five minutes), and that is hardly a wait, so

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Joseph Palko