Co-Founder of Solid Cactus, Sold to Web.com in 2009. eCommerce Enterpreneur


Awards and Recognition

Having spent over 20 years in the eCommerce field, I've received a lot of awards. Most probably wouldn't interest you, but feel free to take a look...

eCommerce

I started my first company in 1994 and sold it in 2007. Free free to read more if you're interested! eCommerce has changed a lot over the years.

Published Writing

In my spare time, I enjoy blogging and writing articles. Feel free to read some of my work. I'm a Forbes contributor.

Latest News On Joseph Palko

Some Companies Just Don’t Deserve to Have Customers

I have been an entrepreneur for my entire life.  I started my first company when I was 20 with my business partner, Scott Sanfilippo.  I learned first hand the importance of customer service, and how difficult it is to be an entrepreneur.  I sold two companies, both to much larger companies than the one I owned, and I even stayed on with one of them, which was a publicly traded company on the Nasdaq in the role of VP.  I've experienced virtually every side of the equation.  I've also been a mentor to many other small businesses. If there's one thing I can't stand, it is when a company grows so large that it can torment it's customers.  One company that I have had personal experience with is a my mortgage servicing company, Ocwen.  In my lifetime, I have never come across such a poor excuse for a company.  If