A Lesson In Customer Service

I just had to sit down and write about this.  I had experienced the worst treatment I have ever received as a customer, and of all places it happened at a company that I honestly feel provides some of the best customer service in their industry.  This event is so unbelievable, that I still cannot get over it.  So, this being said, I may as well use this incident as an example so hopefully someone could learn something from it. I needed two documents notarized.  I went to the Chase Bank located on the corner of University and Oakland Park in Sunrise, FL.  I was actually in a very good mood, so I was extra nice.  In typical Chase fashion, the employees were very professional, nice, and even went out of their way to apologize for the wait (which was about five minutes), and that is hardly a wait, so